Blogs

For community members to have the ability to create and manage blogs administrators must provide members with the rights to create a blog using Roles Administration and update the community Navigation Menu to more...

The Kapt'n Kludge Award goes to...

I have just learned about a very creative group of community members who came up with a clever solution to creating their own targeted polls. This team wanted the option to pose questions to a small audience more...

Administrator should be able to define required profile questions (949)

This feature was added to the platform with our 7.2 release - see the release notes at the link below: http://community.leveragesoftware.com/wiki_file_view.aspx?FileID=44bcad58566a40cd8502b69d3f216b13

The option formerly known as Dashboards...

Those of you who have visited the administration panel recently may have noticed that the Dashboards option has a new name: Analytics . If you've checked further you will have seen that not only is there a new more...

homedepotmichael: Tom,

I just wanted to add my two cents into this discussion. Being the Community manager for The Home Depot Associate site I love the Analytics enhancement that you guys have added to the dashboard. What would be even more helpful is to give us the option to go more in depth once a tab is selected. For instance, when I click on the 'member activity' tab it pulls in data for members, logins and average logins per user. (Which seems to be stuck on 24.4 regardless of the time period selected) What I would like to see is if I click on either one of those stats, say members it would give me a list of new members for that given time and so forth.

This also goes for all the other tabs as well, just to get a more in depth analysis of each. There is a real possibility to do this for the engagement history tab, I would love to be able to click on posts and see the actual posts for that given time period that I specified on the left.

Now, I don't know if this issue is specific to our site, but the recent activity page, I would love to see that be expanded where members can 'page' through past posts giving them an option to go page by page instead of populating only the last 20 hours or so. This would be helpful as I have received feedback form our members that discussions ‘get lost' and hard to find unless it does not show up on the recent activity page.

Like I said, my two cents, thanks for your time.

Michael
Warehouse Community Manager
The Home Depot 7/1/2010 9:57 AM

Tom Paolucci: Hello Michael,

Thanks so much for your comments; I am thrilled to hear that you like our new Analytics feature. We are still considering this function in beta so any feedback is much appreciated.

Now that you mentioned it I can see how the Member Activity statistics can appear to be stuck and I will review this with our designers. The current totals are displayed first in bold blue text and when the different date ranges are selected using the tabs only the delta for the date range (displayed to the right in smaller green or red text and in the chart above) will change. If you were to define a custom range with a different end date all of the information should change. I can certainly see how access to a list of the new members for a specific time period would be useful and I will add this as a feature request. If this information is needed today it can be captured from reports run from the members tab but it would require a little manipulation of the data those reports provide.

Like the member information, additional details regarding discussion posts can be captured from the activity reports under the Groups tab, but I can see how having this information easily accessible from one location would be very helpful. This will also be submitted as a feature request.

The Newsfeed is currently limited to the most recent 50-items applicable to each member and for very active community sites this number can seem too limiting. Our engineering team is currently exploring options to let members view more information on the Newsfeed, as well as options to filter the information being displayed. I expect we will have more information on these options with one of our next upgrade releases.

Again, I really do appreciate the feedback and I hope you will continue to share your two cents with us often...

Cheers,
Tom 7/1/2010 1:02 PM

System Administration

IP Access: Here community administrators may use IP Filtering to restrict access to the community

IP Access

Administrators who wish to restrict access to their community to only those who access it from behind a VPN or through a corporate proxy server may elect to enforce this behavior through IP Filtering. This more...

Release Notes

and more. Version 7.1 (December 2009) Improved Group Discovery and Organization; Group Categories and Sub-Categories, Custom Pages, Poll Cycling

Recommendation engine turns off when you join group

Ashley, as you have probably already noticed this feature was recently implemented in one of our latest updates. Thanks for the suggestion...

Microsoft SharePoint Integration

Please contact your Leverage Software client services representative if you would like this feature activated on your community

Analytics

These analytics reports offer tabs across the top for selecting the types of reports administrator want to review and another set of tabs along the side for selecting or defining a custom time range of their more...